Public ServicesAdvocacy 2.0 - Consumer Empowerment and Representation on the New Net

Consumers are getting their voices heard and bringing about change through online influence, according to a new report by the Welsh Consumer Council.

The report, advocacy 2.0, explores how the new tools of the internet are empowering consumers to act together and challenge the unfair treatment and disadvantage they face.

Press release | Report Dogfen PDF


Palliative Care Planning Group

The purpose of this group is to establish a standard for essential palliative care services in Wales and a way by which quality of care can be measured.

We are asking for written submissions on what should be considered an essential palliative care service and should therefore be eligible for long term funding from the Welsh Assembly Government. 

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Chief Executive of the New National Consumer Council

Consumer Affairs Minister Gareth Thomas today announced the appointment of Ed Mayo as Chief Executive of the new National Consumer Council.

The new Council will start work in October 2008. It will bring together the current National Consumer Council, Energywatch and Postwatch to create a more powerful and streamlined consumer body. This appointment is one of a number of steps that are necessary to formally establish it.

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Latest publications

Tackling malnutrition among older people in the community
PDF document Report | June 2008 | 121 KB

Renewable Energy Route Map for Wales Consultation
PDF document Consultation response | May 2008 | 75 KB

Energy Supply Markets Probe
PDF document Consultation response | April 2008 | 73 KB

WCC Welsh Language Scheme
PDF document Report | April 2008 | 88 KB

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What we do

The Welsh Consumer Council makes a practical difference to the lives of consumers around Wales, using its insight into consumer needs to advocate change.

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